Have a question not listed? email nailedbyalexia@outlook.com

FAQ's

How do I measure my nails?

Thumb / Index / Middle / Ring / Pinky

Size S: 2-6-5-6-8 / 15mm / 11mm / 12mm / 11mm / 9mm
Size M: 1-6-4-5-8 / 16mm / 11mm / 13mm / 12mm / 9mm
Size L: 0-4-3-4-7 / 18mm / 13mm / 14mm / 13mm / 10mm

Your nails aren't standard? - No stress!

OPT FOR A CUSTOM ORDER!

There is no problem if your nails don’t meet the standard measurements! We recommend you choose our custom option! When you go to purchase your custom press-ons, just specify your nail measurements in the notes section and your order will be prepared to fit.

*There is a 7 day delay for custom orders


If you have any questions, feel free to send me an email or message and it will be my pleasure to help you out!

FIT TIPS:
Don't forget not to include your pen marks in your measurements (it will add an extra 2-3mm to your actual size).
It's always better to size up than down so you can file away the edges for a better fit but can never add material back!


Don't forget to check both hands - lots of times nails on one hand may be different sizes!!


The good news is most brands sizing is consistent so if you know your tip sizes from one brand they should match ours!

How do I order?

There's many ways to order! You can order any set directly from the website (view under All Nails) or right from my instagram shop @nailedbyalexia.

For custom orders, please email me at nailedbyalexia@outlook.com, fill out a contact form on this site, or dm me on instagram and we can discuss your ideas as well as prices! Custom nails start at $55 and can go $100+ depending on design.

Can I return my products?

Unfortunately, returns are not accepted due to sanitary reasons. If you have a problem with your order, please email nailedbyalexia@outlook.com and I will be in touch!

Can I request a custom set not listed on the site?

YES! I gladly welcome your ideas and would love to work together on a set that you love. Email me at nailedbyalexia@outlook.com, dm me on instagram, or fill out the contact form on the "Contact" page describing what you want and I will be in touch within 2-3 business days with a quote.

How long will it take my order to ship?

Please allow 1-2 weeks for your press-on nail order to be processed and made. If you only purchased nail accessories, they will ship out within 3 business days. Shipping will take 1-3 days longer, so if you are purchasing for a specific occasion, please keep this in mind and order early!